WhatsApp Commerce
Sending checkout links
How to move a chat conversation into a real order.
A checkout link is the bridge between WhatsApp and your store. Once the customer is ready, you send them a secure link that opens a proper checkout with the correct products and details already prepared where possible.
This removes friction and avoids the back-and-forth of asking for payment proof, addresses, and totals manually. It also makes your reporting cleaner because the order enters the same system as the rest of your sales.
Key points
- Send checkout links when the customer is ready to buy
- Use the link to capture payment and delivery details properly
- Keep WhatsApp sales inside your normal order workflow