Products & Orders
Fulfilling orders
Packing, dispatching, and closing the loop with customers.
Fulfilling an order means turning a paid checkout into a delivered customer experience. That includes packing the correct items, dispatching them using your chosen method, and updating the order status so the customer knows what is happening.
A simple fulfillment process helps reduce delays, support requests, and mistakes. Even if you are fulfilling manually, consistent packaging and updates make a big difference.
Key points
- Confirm the correct items before packing
- Mark orders clearly as fulfilled once they have been sent or collected
- Share tracking or pickup details as soon as they are available